Privacy Policy

1. Data Controller

Title: Mitjazz Festival

Address: Plaza de España, nº13, 06800 Mérida, Badajoz

We act as controllers of the data collected through https://mitjazzfestival.com/, including ticket sales and sending promotional information via newsletter.

2. Purposes of the processing

Your data for:

Manage the purchase and delivery of tickets (booking, checkout, email confirmation, access to the event and, if applicable, management of refunds or exchanges).
To address your inquiries and requests via contact forms, suggestions or complaints.
Manage your newsletter subscription through the Mailchimp platform and send information about the festival, program, discounts, promotions and other related events.
To analyze, in an aggregated and/or pseudonymized way, the use of the website and the sales platform itself in order to improve the user experience and the service.

3. Legitimation

The legal basis for each treatment is:

Contract execution: relating to the purchase of tickets, reservations and other directly linked services.
Consent: by voluntarily subscribing to the newsletter and accepting the invitation to receive commercial communications.
Legitimate interest: for the analysis and improvement of the website and the service, always in a way that is compatible with your rights and with the maximum possible anonymization.
Legal obligation: to comply with tax, accounting and administrative obligations arising from the activity (invoicing, records, etc.).

4. Data recipients

Your data will be shared:

With payment processors and ticketing platforms (if applicable) involved in managing the purchase and access to the event.
With Mailchimp Inc., as the data processor for sending newsletters. Mailchimp is certified under the EU-US Data Privacy Framework and applies appropriate security measures; you can view its privacy policy at https://mailchimp.com/legal/privacy/.
With technical and hosting providers who host and support the web platform and the communication campaign itself.
With public authorities, when required by regulations (tax obligations, administrative obligations, etc.).

We do not share your data en masse with third parties for independent advertising purposes without your express consent.

5. Storage periods

The data will be retained:

During the time necessary to finalize the contractual relationship (ticket sales, access to the event, possible refunds or subsequent incidents) and the legal period applicable to said action.
As long as you maintain your newsletter subscription through Mailchimp. You can unsubscribe at any time from the email footer (link “Unsubscribe”) or by contacting the responsible party in writing.
During the period required by tax, commercial and other regulations (invoices, ledgers, etc.).

Once that period has elapsed or after you request its deletion, the data will be deleted or blocked as appropriate.

6. Rights of interested parties

You have the right to:

Access, rectify, delete your data and, where appropriate, limit or oppose certain processing.
Withdraw, at any time, the consent you have given (for example, for receiving newsletters).
Request the portability of your data when applicable.
File a complaint with the Spanish Data Protection Agency (AEPD) if you believe that data protection regulations are not being complied with.

To exercise these rights, please contact us by email: info@mitjazzfestival.com or by letter to the legal address indicated in section 1.

7. Security measures

We adopt appropriate technical and organizational measures (including SSL/TLS certificates, access controls, access management, etc.) to protect your data against loss, destruction, misuse, alteration, or unauthorized access.

8. Website and external links

Our website may link to social media profiles and external sales platforms. This privacy policy does not apply to those pages; please consult the privacy policies of third parties before using them.

9. Changes in policy

We may update this privacy policy. We will inform you of relevant changes by posting a notice on the website and, if you are on the mailing list, through the newsletter.
Last updated: [Date, for example: February 10, 2026].